Privacy Policy

1. Introduction

This Privacy Policy explains how Eugie Apartments (“Eugie Apartments,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained from visitors to our website, https://www.eugieapartments.com/ (the “Site”), and any associated mobile applications or online services.

By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.

2. Purpose of This Privacy Policy

This Privacy Policy is intended to:

• Clearly describe the types of personal information we collect;
• Explain how we use, share, and protect collected information; and
• Inform you of the choices and rights available regarding your personal information.

3. Information We Collect

We may collect the following categories of personal information:

Contact Information

This may include your:

• Name;
• Email address;
• Mailing or postal address; and
• Telephone or mobile phone number.

Financial Information

When applicable, we may collect payment-related information necessary to process transactions or provide requested services, including:

• Credit or debit card information;
• Bank account information; and
• Other billing or payment details.

Payment information may be processed by third-party payment service providers on our behalf.

Demographic Information

We may collect demographic information, such as:

• Age;
• Gender; and
• Marital status.

Usage and Technical Information

When you access or use the Site, we may automatically collect certain technical and usage-related information, including:

• Internet Protocol address;
• Browser type;
• Device information;
• Pages viewed;
• Browsing activity on the Site;
• Referring website or source; and
• Interactions with Site features and content.

Information You Voluntarily Provide

We may also collect information that you voluntarily provide when you:

• Submit an inquiry or contact form;
• Request information about an apartment or service;
• Schedule a tour;
• Apply for residency;
• Communicate with our staff;
• Participate in a survey or promotion; or
• Otherwise interact with us.

4. How We Use Your Information

We may use personal information for the following purposes:

Service Provision

To:

• Respond to inquiries and requests;
• Process applications, payments, and transactions;
• Schedule appointments or property tours;
• Provide property-related services; and
• Manage our relationship with residents, prospective residents, and other users.

Website and Service Improvement

To:

• Analyze Site usage and performance;
• Understand user preferences;
• Improve Site functionality and accessibility;
• Develop or improve services; and
• Diagnose technical issues.

Communications

To send:

• Service-related notices;
• Property updates;
• Appointment reminders;
• Maintenance notifications;
• Newsletters;
• Promotional materials; and
• Other information that may be relevant to you.

Where required by law, promotional communications will be sent only with your consent.

Security and Fraud Prevention

To:

• Protect the security and integrity of the Site;
• Detect and prevent fraud, misuse, or unauthorized activity; and
• Enforce our policies and legal rights.

Legal Compliance

To:

• Comply with applicable laws and regulations;
• Respond to lawful requests, subpoenas, or court orders;
• Exercise or defend legal claims; and
• Protect our rights, property, safety, and the rights or safety of others.

5. How We Share Your Information

We may disclose personal information to the following categories of recipients:

Service Providers

We may share information with third parties that provide services on our behalf, including:

• Website hosting;
• Property management services;
• Payment processing;
• Marketing and communications;
• Data analytics;
• Information technology support; and
• Customer service.

These service providers are permitted to use personal information only as necessary to perform services on our behalf or as otherwise permitted by law.

Affiliates

We may share information with companies under common ownership or control for legitimate operational, administrative, or marketing purposes.

Legal and Regulatory Authorities

We may disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes;
• Respond to government or regulatory requests;
• Enforce our agreements and policies;
• Investigate suspected fraud or illegal activity; or
• Protect the rights, property, or safety of the Company, our users, or others.

Business Transactions

Personal information may be transferred or disclosed in connection with a:

• Merger;
• Acquisition;
• Reorganization;
• Financing;
• Sale of assets; or
• Similar business transaction.

6. Children’s Privacy

The Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we may take appropriate steps to delete the information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:

• Unauthorized access;
• Loss;
• Misuse;
• Alteration; and
• Improper disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

8. SMS Communications

We may use SMS or text messaging to communicate with you regarding our properties, services, and other relevant information.

Program Description

By opting in to our SMS program, you consent to receive automated or periodic text messages that may include:

• Appointment and property-tour reminders;
• Leasing or application updates;
• Property announcements;
• Maintenance notifications;
• Resident communications;
• Special offers; and
• Other property-related or promotional messages.

Consent to receive marketing text messages is not a condition of purchasing, renting, or using our services.

Information Collected

To enroll in or participate in our SMS program, we may collect your:

• Name;
• Email address; and
• Mobile phone number.

Methods of Opt-In

You may opt in to receive text messages by:

• Submitting an online form;
• Selecting an SMS consent option;
• Texting a designated keyword to our telephone number; or
• Providing your information and consent to an authorized staff member.

Message Frequency

Message frequency may vary depending on your preferences, your interactions with us, and the nature of the communications.

Message and Data Rates

Message and data rates may apply based on your mobile carrier and service plan.

9. Your Privacy Rights

Depending on your jurisdiction and subject to applicable legal exceptions, you may have the right to:

Access and Review

Request access to or a copy of the personal information we maintain about you.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to applicable legal exceptions and retention requirements.

Restriction of Processing

Request that we limit certain uses of your personal information.

Objection to Processing

Object to or opt out of certain uses of your personal information, including certain marketing activities.

Data Portability

Request your personal information in a structured, commonly used, and machine-readable format, where applicable.

To exercise an applicable privacy right, please contact us using the contact information made available on the Site. We may need to verify your identity before processing your request.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Operate and maintain the Site;
• Remember user preferences;
• Understand how visitors use the Site;
• Analyze Site traffic and performance;
• Personalize your experience; and
• Support advertising and marketing activities.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some Site features.

11. Do Not Track Signals

Some web browsers allow users to send “Do Not Track” signals.

Because there is currently no universally accepted industry standard for responding to these signals, the Site may not respond to Do Not Track requests. We will continue to review applicable standards and legal requirements.

12. Third-Party Websites and Services

The Site may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy, security, or data-handling practices of third-party websites or services. We encourage you to review the privacy policies of any third-party website or service before providing personal information.

13. California Residents’ Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Subject to applicable requirements and exceptions, these rights may include the right to:

• Know the categories and specific pieces of personal information we collect;
• Know the sources from which personal information is collected;
• Know the purposes for which personal information is used;
• Know the categories of third parties to whom personal information is disclosed;
• Request correction of inaccurate personal information;
• Request deletion of personal information;
• Opt out of the sale or sharing of personal information;
• Limit certain uses or disclosures of sensitive personal information; and
• Exercise privacy rights without unlawful discrimination.

We do not sell personal information in exchange for monetary compensation.

To submit a California privacy request, please contact us using the contact information provided on the Site. We may need to verify your identity before completing your request.

14. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy;
• Provide requested services;
• Maintain business and transaction records;
• Comply with legal, tax, accounting, and regulatory obligations;
• Resolve disputes; and
• Enforce our agreements and policies.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices;
• The Site or services;
• Applicable laws or regulations; or
• Our privacy and security practices.

Any updated Privacy Policy will be posted on the Site. Where required by law, we may also notify you of material changes through other appropriate means.

Your continued use of the Site after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy.

16. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or our privacy practices, please contact Eugie Apartments using the contact information provided on the Site.